I work in the intersection of user experience research, design, and social work by listening to the unique stories of individuals and groups and using a purposeful, research-driven design process to understand, communicate about, and develop solutions for complex problems.
Amber Perry
Senior Product Designer & Licensed Social Worker
(512) 865-7684
amberperrydesigns@gmail.com
Experience
Experian | Senior Product Designer II | Jan 2023 - Current
Leading a pod of designers to redesign 27 Experian products as embeddable experiences for a platform, preparing for a larger shift in our service design (our streamlined process will allow for the launch of these products in 30 days, which is 70 days faster than current)
Maintaining a detailed roadmap for future design work while supporting and encouraging designers through the creation, refinement, and validation of UX design solutions that ensure high-quality user experiences ahead of deadlines
Communicating progress, design rationales, and key milestones to stakeholders
Deep Eddy Psychotherapy | Therapist | Jan 2024 - Apr 2024
Delivered empathetic and compassionate psychotherapy to clients using a mixed-method approach of evidence-based practices while maintaining detailed and confidential records in compliance with HIPAA regulations
Shmoody Mental Health App | Senior Product Designer | Oct 2021 - Nov 2022
Led a full app redesign based on heuristic analysis and research from user interviews, combined with data analytics, that tripled Day 30 user retention from 3 to 9 percent
Increased number of users opting into a trial from 5 to 15 percent
Maintained a research repository to gather insights and inform the product backlog and carried out diverse UX methods suitable for an agile product development environment
Pregnancy & Postpartum Health Alliance of TX | UX Designer | Jul 2021 - Jan 2023
Applied participatory design and service design methods to assist the organization in clearly communicating its services (internally and to the public) after its organization’s restructuring
Institute for Media Innovation | UX Designer | May 2021 - Dec 2021
Collaborated with the design team through the full UX process to build a unique mental health app that will serve individuals and mental health providers
Performed literature reviews and transcribed, coded, and synthesized interviews with the City of Austin to surface insights related to tech equity
Small Victories Foundation | UX Designer | Spring 2020 - Spring 2021
Applied principles of UX design to assist in clearly communicating a local nonprofit’s services for stroke survivors on their responsive website by improving information architecture, prioritization of content, and visual design
Software
Figma, Jira, Mixpanel, Condens, Confluence, Flutterflow.io, Whimsical, Adobe CC, Procreate
Skills
UX design, service design, requirements gathering, feature prioritization, wireframing, journey mapping, service blueprinting, prototyping, visual design, design systems, sketching and illustration, user research, usability testing, user interviews, presenting, stakeholder engagement
Education
User Experience Design Course | Juno College
M.S. Social Work (Clinical Concentration) | The University of Texas at Austin
B.S. Communication Sciences and Disorders | The University of Texas at Austin